Streamlined Work Requests

Kick off every inspection with a clear, compliant work order— link it to your report and invoice for an error-free workflow.

Complete Work Request Management

AgileNDT work request index showing request records and statuses

Ditch manual form-filling and PDFs. Our Work Request Builder guides teams through equipment lists, inspection codes, scope details, priorities, attachments, and approval requirements, then issues a structured digital work order in seconds.

Built-in validation flags missing fields before the request is released, while searchable request indexes keep every job visible by status, client, asset, location, and assigned team. The result is faster request creation, fewer mis-inspections, and a cleaner handoff into reporting and billing.

Drop-Down Catalogues For Equipment & Standards— Build accurate requests by selecting from preloaded equipment types, inspection methods, codes, and standards instead of relying on inconsistent free text.
Auto Numbering & Version Control— Assign each request a unique ID and retain a complete history when scope, priority, attachments, or instructions change.
Clone & Batch-Create Similar Requests— Save time when issuing repeat inspections across similar assets, locations, or vendors by cloning an existing request and changing only the details that matter.
Email Or Portal Delivery— Send issued work requests through secure email links or make them available through the AgileNDT client portal so vendors and customers receive the right scope immediately.

Managerial Control: Centralized Request Dashboard

See every outstanding request at a glance—track by priority, location or technician. Assign faster, monitor progress and ensure no request falls through the cracks.

Dashboard showing open work requests, statuses and assignments

Live Queue View — Pending, In-Progress, Completed. Gain real-time visibility over your entire inspection workload. The centralized dashboard shows exactly what stage each request is in—from draft to completed—so managers can instantly identify bottlenecks, avoid scheduling conflicts, and keep work flowing smoothly across teams and vendors.
Full-Text Search & Filtering. Quickly find any request by typing part numbers, client names, asset tags, or keywords. Apply advanced filters by location, status, date range, or assigned technician to cut through the noise and focus on what matters right now.
Role-Based Access & Approvals. Maintain control without micromanaging. Assign custom permissions to team leads, supervisors, or contractors so they can view, edit, or approve requests based on their role—keeping the right people accountable while protecting sensitive data.
Alert on Overdue or Unassigned Orders. Never miss a critical job. Built-in alerts notify you when a request is overdue, unassigned, or idle for too long—so you can intervene before it becomes a risk to compliance, safety, or client satisfaction.

Seamless Link to Reports & Billing

One source of truth: your work request flows into the NDT report template and billing module—no double data entry. Streamline hand-offs and maintain data fidelity from start to finish.

Graphic showing work request linking to report and invoice

Auto-Populate Report Fields Eliminate redundant data entry. Information from your original work request—like asset IDs, inspection method, location, and scope—automatically populates the corresponding fields in the inspection report. This reduces errors, saves time, and ensures that what was requested is exactly what gets reported.
Generate Invoice from Request Items Turn completed work into accurate invoices with a single click. AgileNDT uses your predefined rates and work request line items to build a draft invoice instantly, linking it directly to the relevant report and job. No need to retype hours, equipment, or pricing—just review and send.
Webhook & API Connectors Integrate AgileNDT seamlessly with your existing ERP, finance, or document control systems. Use our webhooks or REST API to sync job data, push completed reports, or trigger downstream workflows—so your back office stays connected without manual exports or uploads.
Attach Scope Docs & Photos All job-related documents—PDFs, scope of work, drawings, photos, or site notes—can be attached directly to the work request and carried through to the report and billing record. Everything stays together in one place, so you never have to track down missing files later.

Compliance & Traceability

Every request is time-stamped, versioned and stored with a full audit trail—perfect for ISO, API or customer audits. Prove every instruction was clear and signed-off before any inspection.

Security shield over a work request document

Immutable Audit Trail & Version History. Every action—whether it’s creating, editing, issuing, or completing a request—is automatically time-stamped and recorded. AgileNDT maintains a full version history, so you can trace exactly who did what and when. This immutable audit trail is essential for demonstrating due diligence during ISO 17020, API 5L, or client audits.
Digital Sign-Off & Approvals. Ensure accountability at every stage. Assign digital approval steps to supervisors, coordinators, or clients. Each sign-off is logged with user ID and timestamp, creating a clear chain of responsibility before work begins or reports are released.
Encrypted Storage & Secure Links All data—requests, reports, media, and signatures—is encrypted in storage and transmission. Share reports or requests using expiring secure links, so only authorized parties can access them. This supports both internal security protocols and client data protection requirements.
Standards-Mapped Templates AgileNDT’s request and report templates are built around industry standards such as ISO 17020, API 510, 570, and 653. This ensures that every inspection you issue starts with compliant structure and content—reducing manual formatting and speeding up audit preparation.

How AgileNDT Work Requests Work

Four-step illustration: define scope, approve, dispatch, inspect

Define Scope & Standards Start by selecting equipment, inspection methods, and relevant codes using AgileNDT’s intuitive form builder. Whether you’re working with API 570, ASME V, or a client-specific spec, our dropdowns and preloaded catalogs guide you to set the correct parameters—ensuring requests are complete, compliant, and ready for execution.
Review & Approve Once drafted, the work request flows to a technical lead or supervisor for review. They can validate fields, flag missing information, leave internal comments, and digitally sign off—all without printing or emailing a single document. This approval step adds quality control and audit confidence before any fieldwork begins.
Dispatch to Technician With approval complete, assign the request to your NDT crew with a single click. The technician receives a fully structured work order—complete with scope, location, and attachments—directly on their mobile device or tablet. No paperwork, no guesswork, and no delays.
Link & Execute As the technician performs the inspection, the request automatically feeds into the corresponding report and billing modules. Relevant fields are pre-filled, reducing duplication and saving time. When the job is complete, data flows smoothly from scope to report to invoice—creating a single, traceable workflow from start to finish.